Privacy Policy

Online Privacy Policy

Aquarius Fluid Products, Inc. (the “Company”) respects the privacy concerns of the users of its website, aquariusfp.com, and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

Use of Information: As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

The Site’s various forms, mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. We may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user. We do not accept credit card payment however, for a small percentage of sales based on certain criteria set by Aquarius Fluid Products, Inc. we accept credit card payment via CSG Forte. See Legal Policy for CSG Forte.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.

Children Age 17 and Under: The Company recognizes the special obligation to protect personally identifiable information obtained from children age 17 and under. AS SUCH, IF YOU ARE 17 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 17 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

Analytics: This website collects personal data to power our site analytics, including:

  • information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies: This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. They help personalize your experience by documenting & remembering how you navigate around the website. Cookies make using our site easier by, among other things, saving your preferences stored from your last visit. Cookies can also be used to analyze traffic and for advertising and marketing purposes. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Fonts: This website uses font files from Google Fonts and Adobe Fonts.  To properly display this site to you, servers where the fount files are stored may receive personal information about you, including:

  • Information about your browser, network and device

  • Your IP address

Website Visitors : This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • ·Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Contact Form Block: When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Gmail and Zoho for storage.

Gmail: When you press the SUBMIT button for a Form Block on this site or send us an email via our website, your submission with the information you provided in that form is sent to a Gmail or Zoho account. 

Marketing emails: We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Zoho Campaigns, our email marketing software provider so they can send these emails on our behalf.

Marketing Surveys: We may send out surveys via Zoho Survey to our customers for feedback regarding a service(s) that was performed. The survey may require the customer’s full name, email and mailing address as a confirmation so we can properly address feedback provided on the survey. If a customer chooses to fill out the survey, we may provide a third party gift card as a “thank you” for the customer’s time and feedback and will require the full name and email address and possibly physical mailing address to send the gift card to the customer.  If the customer chooses to receive the gift card by email, they should review the privacy policies of the third party as we are not responsible for their privacy policies. All surveys are optional.

Google Analytics: We use Google Analytics to track and report website traffic. With a tracking code added to each website, Google Analytics can determine which pages are most visited. 

  • To learn more about Google Analytics and the data collected by Google Analytics go to Google Analytics Help

Google Ads: We may use Google Ads to promote our products and services. Our Google Ads may be linked to Google Analytics. 

Social Media: We may have company pages or profiles on social media platforms, like Facebook, LinkedIn and YouTube and we may interact/connect and share content with these platforms. When you connect or interact (examples: visit, follow, like, share, post, repost) with our Company’s social media pages and/or profiles, we may receive information about you from the social media service and Google Analytics. Please review the privacy policies of the social media platforms you interact with as we are not responsible for their privacy policies. 

Google Analytics: We use Google Analytics to track and report website traffic. With a tracking code added to each website, Google Analytics can determine which pages are most visited.

  • To learn more about Google Analytics and the data collected by Google Analytics go to Google Analytics Help.

Google reCAPTCHA: Google reCAPTCHA is enabled on this site to help reduce spam. Google reCAPTCHA prompts you to check a box to prove that you're not a robot before you submit a form on this website. In some cases, you may be prompted to complete another task, like identify a string of letters. This method makes it difficult for spambots to complete form submissions.

Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permits the use of malware, spyware, viruses, and/or other similar types of software.

Check your cookies: For the most common browsers, you can:

  • See which cookies are active in your browser’s settings. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

  • By not blocking cookies and continuing to browse you are authorizing the use of cookies

Links to External Sites & Third Party Services: The company is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

General Privacy Policy

Sales/Service: If we perform a service on your building's fire pump system such as an annual fire pump test or perform a repair on you building's fire pump equipment and/or if you purchase parts or equipment from us, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Zoho Campaigns, our email marketing provider, so they can send emails on our behalf.

Contact Information for Complaints or Concerns: If you have any complaints or concerns about the Company or about this privacy statement, please contact:

Via email: info@aquariusfp.com

Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.

Your Acceptance of These Terms: By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

 

If you do not agree to this Privacy Policy, in whole or part, please do not use this Site.

Last Updated: January 30, 2024